NteK Solutions
Services
Featured Service
Break/Fix IT Services
Responsive field support to diagnose, repair, and restore critical IT hardware and infrastructure with minimal disruption.
What we provide
Service Details
Explore the capabilities included with Break/Fix IT Services.
On-site fault diagnosis
A field engineer is dispatched to identify the root cause on-site, not just triage over the phone.
Hardware replacement and repair
Faulty components repaired or swapped using OEM-approved parts, with the original configuration preserved.
Incident-based dispatch
No retainer required — log a fault and an engineer is scheduled against it, priced per incident.
4-hour response SLA options
For mission-critical sites, engineers can be committed to arrive within 4 hours of a confirmed fault.