©2018 by NteK Solutions.

    FIELD ENGINEERING SERVICES

    NteK has Field Engineers who can be deployed across our coverage region with a notice period of 1 hour.

    Services we deliver are as follows:

     Level 1/2/3 IT Support. 
    - IMAC. 
    - Cisco Support. 
    - Networking 
    - Remote Support 
    - Ticket Handling 
    - Hardware & Software break fix.  

    •Site Surveys & Site preparation services

    •Wireless Site Surveys using Heat Maps

    •“Rack and Stack” and “Remote hands  & eyes” services

    •Independent troubleshooting and configuration

    •CPE installations, move and change services

    •We provide L1,L2 & L3 Engineers for all major platforms

    •We provide 24x7x4 SLA for Client Data Centers