FIELD ENGINEERING SERVICES
NteK has Field Engineers who can be deployed across our coverage region with a notice period of 1 hour.
Services we deliver are as follows:
Level 1/2/3 IT Support.
- Cisco Support.
- Remote Support
- Ticket Handling
- Hardware & Software break fix.
•Site Surveys & Site preparation services
•Wireless Site Surveys using Heat Maps
•“Rack and Stack” and “Remote hands & eyes” services
•Independent troubleshooting and configuration
•CPE installations, move and change services
•We provide L1,L2 & L3 Engineers for all major platforms
•We provide 24x7x4 SLA for Client Data Centers