FIELD ENGINEERING SERVICES

NteK has Field Engineers who can be deployed across our coverage region with a notice period of 1 hour.

Services we deliver are as follows:

 Level 1/2/3 IT Support. 
- IMAC. 
- Cisco Support. 
- Networking 
- Remote Support 
- Ticket Handling 
- Hardware & Software break fix.  

•Site Surveys & Site preparation services

•Wireless Site Surveys using Heat Maps

•“Rack and Stack” and “Remote hands  & eyes” services

•Independent troubleshooting and configuration

•CPE installations, move and change services

•We provide L1,L2 & L3 Engineers for all major platforms

•We provide 24x7x4 SLA for Client Data Centers

 

    ©2018 by NteK Solutions.